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Return Policy

Refund and Exchange Policy

Opened products are non-refundable and non-exchangeable.

Defective electric diffusers with the original receipt may be exchanged within 7 days of purchase (Damage made by human factors are not included).

In the unlikely event of an allergic reaction when using the product of Montra Sense, please discontinue use immediately and consult with your medical professional.

All natural essential oils sold by Montra Sense HK are for external use only, not for internal consumption.

Aromatherapy oil is a hand made product, the color may vary.

Montra Sense HK reserves the final right to suspend, modify or terminate any of the terms and conditions without prior notice. In case of dispute, the decision of Montra Sense HK shall be final.

All information provide on this website is for informational, educational, reference purposes only. Montra Sense HK makes no representations as to accuracy, completeness, correctness, suitability, or validity of any information on this site and will not be liable for any errors in this information. Individuals must use their own independent judgement in determining its appropriateness for a particular purpose or use.

The products and raw materials information contained in this website are represented in as true a manner and the images contained in this website are for illustrative purposes only.

It should not be relied for anyspecific purpose and no represeantation or warranty is give as to its accurarcy or completenss.